Recent content by JennyT

  1. J

    5000T failed recordings

    Thank you for all your advice and suggestions. Apologies for the delay, but I was trying to sort this out before I went on holiday. I tried just about everything that you all suggested after I returned from holiday, and then after Christmas we decided to return the 5000T to Curry's. Eventually...
  2. J

    5000T failed recordings

    Ah, it's masking tape - left on from when the walls were painted. I've just checked it out - and removed it.
  3. J

    5000T failed recordings

    I'm not sure which tape you are referring to. Which photo is this? I can't see any tape.
  4. J

    5000T failed recordings

    I don't think it is the TV because we changed the TV at the same time as the 5000T, and we had a similar problem with the last 5000T. Incidentally, if we are watching Netflix on the TV (and therefore the 5000T is in standby mode) the recordings still fail. They only work when we are watching the...
  5. J

    5000T failed recordings

    These are the last 4 photos again. I have resized them again, so I hope these will be clearer.
  6. J

    5000T failed recordings

    Yes it did. Not sure what he tested up the ladder. He tested the PSU inside the house and tested both the 5000T and the TV. It's quite old - maybe 10-12 years at a guess. To be fair, he did ask us if we wanted it replacing but we asked his opinion. He said he had checked it and there wasn't...
  7. J

    5000T failed recordings

    The third (white) lead is connected to the mains socket.
  8. J

    5000T failed recordings

    I've just found the invoice from when the amplifier was fitted and it says "mast amplifier and psu". I think the PSU must be the white gadget in photo 3 (photo 1 of the last 4 photos I uploaded). The aerial lead on the left of this photo comes in from the aerial on the roof, and it is plugged...
  9. J

    5000T failed recordings

    Thank you. Do the photos answer any of your questions?
  10. J

    5000T failed recordings

    Photos of the amplifier, side of the TV, back of the 5000T and a frame from a failed recording.
  11. J

    5000T failed recordings

    Thank you all for your replies. As there is quite a bit of crossover I'll try and answer all questions here. We had a new mast amplifier fitted in September, because we were getting a lot of picture breakup. The guy who came out it. found that the one we had was no longer working and he...
  12. J

    5000T failed recordings

    We had a Humax 5000T which failed to record when we went on holiday, and at other times started to record 5 minutes after schedule but with a broken picture. Eventually we replaced it with a new 5000T but we have the same problem. After a lot of trial and testing, we have found that it only...
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